1. INTRODUCTION
This Privacy Policy outlines how Buzz Delivery (Pty) Ltd t/a Buzz Ads ("the Company", "we", "us", or "our") collects, uses, processes, and protects personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.
This policy applies to our advertising clients, independent delivery network partners (drivers), and visitors to our website (buzzads.co.za).
2. INFORMATION WE COLLECT
To operate our hyper-local transit media network effectively, we collect specific personal and business data:
- From Independent Drivers: Full names, South African ID numbers or valid passport/work permit details, contact numbers, physical addresses, banking details (for monthly retainer EFT payments), and vehicle/top-box ownership details.
- From Advertising Clients: Company registration numbers, VAT numbers, physical and postal addresses, representative names, contact details, and billing information required to execute the Advertising Service Level Agreement (SLA).
- From Website Visitors: Aggregated traffic data via Google Analytics, browser cookies (which can be accepted or declined), and contact information submitted via our WhatsApp links or email inquiries.
3. PURPOSE OF DATA COLLECTION
We collect and process your personal information strictly for the following lawful purposes:
- To evaluate and onboard independent delivery drivers into the Buzz Ads fleet.
- To process monthly retainer payments to our drivers.
- To execute and manage the "Annexure A" Advertising SLAs with our clients, including invoicing and account management.
- To communicate operational updates, Hub territory changes, or maintenance requirements.
- To optimize our website user experience.
4. DATA SECURITY AND SHARING
We are committed to ensuring that your information is secure.
- No Selling of Data: We will never sell, lease, or distribute your personal information to third parties unless we have your explicit permission or are required by law to do so.
- Secure Storage: Driver banking details, client contracts, and ID documents are stored securely and are only accessible to authorized management personnel for direct operational and accounting purposes.
- Third-Party Services: We use secure third-party platforms (such as our Afrihost web servers, Google Analytics, and accounting software) to manage our operations. These platforms are bound by strict data protection standards.
5. DATA RETENTION
We will only retain personal information for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by South African tax and corporate laws (typically 5 years for financial records). Once data is no longer required, it will be securely destroyed or permanently anonymized.
6. YOUR RIGHTS AS A DATA SUBJECT
Under POPIA, you have the right to:
- Request confirmation of whether we hold any personal information about you.
- Request a copy of the personal information we hold about you.
- Request the correction or deletion of inaccurate, irrelevant, or outdated information.
- Withdraw your consent for the processing of your personal information (noting that this may affect our ability to fulfill a contract or pay a monthly retainer).
7. CONTACT DETAILS
For any questions regarding this privacy policy, or to exercise your rights to access, update, or delete your personal information, please contact our Information Officer:
Email: hello@buzzads.co.za
Location: Cape Town, South Africa
Last Updated: 2026
